Software

We can provide support on a wide range of software

  • Microsoft Windows Desktop platforms
  • Microsoft Windows Server platforms
  • Microsoft Windows Small Business Server
  • Microsoft Office
  • ACT! 2009, 2010 and earlier versions of this CRM software.
  • Norton Internet Security/McAfee/Kaspersky etc

Plus many more, including upgrades from earlier versions.

Hardware we can supply

Hardware we can and have supplied to clients.

  • ZyXel ADSL modems and routers
  • Netgear equipment
  • D-Link access points and routers
  • HP Compaq servers
  • Dell servers and workstations

Not above then please ask, we can install as well.

SendTo

One option I find quite useful is to use the right click SendTo option to edit a file in Notepad, to do this you add a shortcut to notepad.exe in the SendTo folder in explorer.

To find your SendTo folder tyoe the following in the address bar of Windows Explorer

%APPDATA%\Microsoft\Windows\SendTo

then right click and add a shortcut to c:\windows\notepad.exe

Remote IT Support

With the advent of high speed internet access we can now provide remote IT support for SME;s. We can supply the tools to allow us to safely log onto remote systems to diagnose and fix problems, whether they are accounting or IT related. For example this service has allowed us to remotely remove virus and spamming threats from clients PC’s and laptops.

Incomplete Records and New Systems

We acted for a Thames Valley firm of Chartered Accountants when their new US client presented them with both a prior year PAYE issue and an on going accounting requirement using a new, to them, remote accounting system. The PAYE issue was resolved by going back to first principals, the prime records. The knowledge transfer of the new Microsoft Solomon Dynamics accounting system took a bit longer but is in the process of being handed over to their accounting staff.